I work with ambitious clients to get things done that really matter - whether it's a specific challenge or just a barely there idea. I am both a strategist and a doer and make things happen in regulated, high profile and complex situations, often joining the seams between on-line and off-line and always championing the customer experience. Agency or client side I relish the challenge of getting things done - designing and implementing marketing projects, programmes of change and interim management.
"James has an incredible knack for making complex and challenging digital projects seem effortless. An expert in developing and guiding the strategic direction of the projects he works on, with the enviable ability to get the best from a wide array of partners and stakeholders - even when he's under pressure to deliver large scale mission-critical web builds for FTSE 100 brands in impossible timescales."
My work is agile, iterative, collaborative and determined. Clients often have an idea of what they want to do, but need help and resource to deliver, to make it happen, and embed those changes into a state of "business as usual" for the teams. From the design and implementation of an entirely new digital business venture for Co-op, to winning Enterprising Britain with a £40m programme of change, I always relish the challenge and enjoy getting things done.
I'm a collaborator and create the right conditions for teams, both internal and external to be brilliant together and deliver exceptional projects.
JENNY BECK / FAMILY LAWYER
James was contracted to lead on the development and delivery of our on-line family law digital proposition. James skilfully managed a wide range of digital agencies as well as internal stakeholders, leading on strategic planning through to implementation. He quickly understood our needs in a complex legal environment and delivered an excellent range of digital marketing solutions within budget and on time. If you have a complex digital marketing project then James will definitely excel.
ATAN BURROWS / MANAGING PARTNER
James has an incredible knack for making complex and challenging digital projects seem effortless. He's a delight to work for - he's open, honest, clear and absolutely on the ball. His real strength however, is in developing and guiding the strategic direction of the projects he works on. James has the enviable ability to get the best from, and foster common understanding between, a wide array of partners and stakeholders - and use it to steer cross-functional groups towards the *right* outcome. And he does it with a smile. James is insightful, collaborative, pragmatic, upbeat and committed - even when he's under pressure to deliver large scale mission-critical web builds for FTSE 100 brands in impossible timescales.
KIM BAILEY / HEAD OF BEST PRACTICE
James is highly skilled in his digital marketing knowledge & application of it. James has excellent project management abilities and led the design & development of an entirely new digital services. James was adept at not only developing a digital strategy but managing change. A rare individual who is both strategic but can also deliver results quickly. I would have no hesitation in recommending James.
ROB BROWN / ACADEMY FOUNDER
Having worked with hundreds of people in this field, I can honestly say that James Capper is one of the most accomplished, innovative and brilliant I've come across!.
Most of my relationships with clients are based on long term programmes of strategic change and delivery.
BIRCHALL BLACKBURN LAW
I've been working with this legal firm for over 3 years acting as Head of Marketing | Marketing Director. I've been delivering a programme of change across all the UK's locations and multiple business units. The results have been impressive with the firm achieving 12 customer service awards in the last 12 months.
CO-OPERATIVE LEGAL SERVICES
A fixed term contract to deliver and launch all digital elements of the firms new business venture. A complex project, with multiple stake-holders, legacy digital infrastructures and impossible time scales. Nevertheless, all delivered on time and within budget, with TV advertising and the creation of over 100 supporting videos.
NORTH STAFFORDSHIRE REGENERATION ZONE
An organisation tasked with delivering change, I worked on a fixed term assignment to lead the strategic implementation, acting as Assistant Chief Executive and Head of Enterprise, of the enterprise and innovation elements of this £40m programme of change. Multiple stake-holders across complex private, public and voluntary sector partner organisations. The programme was recognised as an exemplar of best practice and achievement, winning the UK Enterprising Britain Award. I subsequently represented the UK at the European Awards, and became a National Judge alongside Peter Jones of Dragons Den.
SFEDI GOLD STANDARD
As a qualified gold standard business consultant I was retained by 3 Business Enterprise Agencies working on multiple projects for a variety of growing and ambitious clients.